FAQ
Frequently Asked Questions
Quick answers to common questions about NavHub.
Getting Started
What is NavHub?
NavHub is a smart personal navigation platform that helps you organize bookmarks, build customized dashboards, and use AI to manage your online resources efficiently.
Is NavHub free?
Yes! NavHub has a free plan with 500 bookmarks, 3 pages, and basic features. Upgrade to Pro for unlimited bookmarks and advanced features.
How do I create an account?
- Go to navhub.info/signup
- Sign up with email or use Google/GitHub/Apple
- Verify your email
- Start using NavHub
Can I use NavHub on mobile?
Yes, NavHub is fully responsive and works on mobile browsers. Native mobile apps are in development.
Bookmarks
How many bookmarks can I save?
- Free: 500 bookmarks
- Pro: Unlimited
Can I import from Chrome/Firefox?
Yes! Export your bookmarks as HTML from your browser and import them in NavHub Settings → Import/Export.
How do I organize bookmarks?
Use a combination of:
- Folders — For hierarchy (Work, Personal, Projects)
- Tags — For cross-cutting topics (#to-read, #reference)
What happens if I exceed the free limit?
Your bookmarks are preserved. You can view all, but can only add new ones if you delete some or upgrade to Pro.
Widgets
What widgets are available?
Free: Clock, Weather, Bookmarks, To-Do, Search, Notes
Pro adds: RSS Feed (unlimited), Embed, Calendar, Analytics
How do I add a widget?
- Click + Add Widget on your dashboard
- Select the widget type
- Configure settings
- Position by dragging
Can I resize widgets?
Yes, drag the corners or edges of most widgets to resize them.
AI Features
What AI features are included?
- Auto-categorization (suggest tags/folders)
- AI summaries (extract key points)
- Smart search (natural language)
- Translation
How do AI tokens work?
AI features consume tokens. Free gets 10,000/month, Pro gets 100,000/month.
Are my bookmarks used for AI training?
No. Your data is never used to train AI models. It’s only processed to provide features to you.
Account & Billing
How do I upgrade to Pro?
- Go to Settings → Account
- Click Upgrade to Pro
- Choose billing cycle
- Enter payment details
Can I cancel anytime?
Yes. Cancel in Settings → Account. You keep Pro until the end of your billing period.
What payment methods do you accept?
- Credit/Debit cards
- PayPal
- Apple Pay
- Google Pay
Is there a refund policy?
Yes, 7-day money-back guarantee on first purchase, no questions asked.
Privacy & Security
Is my data secure?
Yes:
- All data encrypted in transit (HTTPS)
- Data stored encrypted at rest
- We don’t sell or share your data
Can I export my data?
Yes, export all your bookmarks anytime in Settings → Import/Export.
Do you track my browsing?
No. The browser extension only activates when you click it to save a bookmark.
Technical
What browsers are supported?
- Chrome (and Chromium-based)
- Firefox
- Edge
- Safari (web app only, extension coming soon)
Does it work offline?
Basic viewing works offline. Syncing requires internet connection.
Is there an API?
Enterprise plans include API access. Contact sales@navhub.info.
Troubleshooting
I forgot my password
- Go to navhub.info/reset-password
- Enter your email
- Click the reset link in your email
- Create a new password
The extension isn’t working
- Make sure you’re signed in
- Try refreshing the page
- Disable and re-enable the extension
- Clear browser cache
My bookmarks aren’t syncing
- Check your internet connection
- Sign out and back in
- Force refresh (Ctrl+Shift+R)
- Contact support if issue persists
I’m getting an error
Note the error message and contact support@navhub.info with:
- What you were trying to do
- The exact error message
- Your browser and version
Contact
How do I get help?
- Email: support@navhub.info
- In-app: Click “Feedback” button
- Community: GitHub Discussions
How fast is support?
- Free users: 48 hours
- Pro users: 24 hours (priority support)
Can I request a feature?
Yes! Email ideas@navhub.info or post in GitHub Discussions. We actively consider community feedback.